Resources for Canadian Broadcasting Consumers
Free guides and tools to help you understand your rights, file complaints, and participate in regulatory decisions that affect your TV and broadcasting services.
The CRTC regulates broadcasting in Canada, but navigating regulatory processes can be confusing. Our plain-language guides explain how to exercise your rights as a consumer - from filing complaints about service issues to participating in public hearings that shape broadcasting policy.
Guides
How to File a CRTC Complaint
Complete step-by-step guide to filing a complaint with the CRTC. Learn which organization to contact (CRTC, CCTS, or CBSC), what information you need, and what to expect after filing.
How to Participate in CRTC Hearings
Learn how to submit interventions and appear at CRTC hearings. This guide explains how ordinary Canadians can influence broadcasting policy during licence renewals and public consultations.
Coming Soon
We're developing additional resources to help Canadian broadcasting consumers. Sign up for our email list to be notified when these are available.
Your Rights as a TV Subscriber
Understanding the TV Service Provider Code, skinny basic packages, and your consumer rights when dealing with cable and satellite providers.
Coming soonBroadcasting Glossary
Plain-language definitions of broadcasting terms like BDU, CanCon, and more.
Coming soonOfficial Resources
Links to official government and industry resources for Canadian broadcasting.
CRTC Resources
Other Organizations
Stay Informed
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