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Free guides for phone, internet and TV problems. A public voice for broadcasting accountability.

Public airwaves. Public interest.

Broadcasters use public airwaves and make promises to the CRTC in exchange for their licences. We track those commitments, take part in public proceedings, and help Canadians make their voices heard.

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Independent and non-partisan. We follow licence commitments and file in CRTC proceedings on the public's behalf.

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Open consultations

Three numbers from the regulator's own files

  • 2%

    of people with an unresolved complaint were told about the CCTS by their provider

    Source: CRTC-commissioned research, BTNoC 2025-274

  • 0

    rules in the Television Service Provider Code requiring your TV provider to tell you the CCTS exists

    Source: BTNoC 2025-274-2, footnote 3

  • 999

    radio licences renewed for indefinite terms, retiring their scheduled public reviews

    Source: Broadcasting Decision 2026-216, appendix

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