Holding Canadian Broadcasters Accountable
Broadcasters operate on public airwaves. We make sure they keep their promises.
The Problem
Canadian broadcasters make promises to the CRTC in exchange for their licences - commitments to Canadian content, community benefits, and fair practices. Too often, these promises go unfulfilled while Canadians foot the bill.
Right now, millions of cable subscribers are paying for services they never asked for and cannot remove. The CRTC promised Canadians choice. We're here to make sure that promise is kept.
Three Numbers From the Regulator's Own Files
All public, all checkable, all current:
of people with an unresolved complaint were told about the CCTS by their provider
CRTC-commissioned research, BTNoC 2025-274
rules in the Television Service Provider Code requiring your TV provider to tell you the CCTS exists
BTNoC 2025-274-2, footnote 3
broadcast licences proposed for indefinite terms, retiring their scheduled public reviews
BNoC 2026-115
What We Do
Monitor Compliance
We track broadcaster commitments and hold them accountable to their CRTC licence conditions.
File Interventions
We participate in CRTC proceedings to ensure the public interest is represented.
Build Coalitions
We bring together Canadians who want a fairer broadcasting system.
Your Voice Matters
Learn how to file complaints, intervene in CRTC proceedings, and help hold broadcasters accountable to their commitments.
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